This Privacy Policy sets out how Your Green Companion uses and protects any information that you give us when you use this website.
Information we collect about you and how it is used
Contact Us Form
When contacting us, we request your name, email address, and telephone number. These are transmitted via email to our customer services team who use the information to deal with your order or query. This information is never shared outside of Your Green Companion.
In some circumstances, the data may be stored in our internal support system for further action. This data is stored indefinitely for reference, but you may request its deletion by contacting us.
Web Shop
When making a purchase via our web shop we request your:-
Name and address
Further contact information including email address and phone numbers
Information relevant to your orders, delivery and parcel tracking details
This data is only stored for the duration of time required to meet statutory obligations and is then deleted or shredded and NOT shared with any other third-parties.
Your Rights
You have a number of individual rights relating to the processing and storage of your personal data. They are as follows:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
Further information can be found at Victorian Legislation ‘Privacy and Data Protection Act 2014’
Withdrawal of consent and information access and deletion
Please contact us using the details outlined in the section labelled Contact Us (below) if you wish to do any of the following:
- To withdraw your consent for activities for which you have previously consented
- To request a copy of the information that we hold on you
- To request the deletion of information that we hold on you
Contact Us
Please contact us if you have any questions about this Privacy Policy or the information that we hold about you. This can be done by emailing us at info@yourgreencompanion.com.au or by writing to us at the address outlined below.
The Managing Director
Your Green Companion
P.O. Box 4201
Langwarrin VIC 3910
